Web19 jan. 2024 · 8. Bitrix24. Bitrix24 is a call center software not unlike Zoho Desk, though admittedly it’s far less well-known in the space. In addition to call center features that support inbound, outbound, external, and internal calling needs, Bitrix24 provides project management tools, a website builder, and a standalone CRM. The telecommunications industries within the sector of information and communication technology is made up of all telecommunications/telephone companies and internet service providers and plays a crucial role in the evolution of mobile communications and the information society. Traditional telephone calls continue to be the industry's biggest revenue generator, but thanks to advances in network technology, telecom today is less about voice and increasingly about text (
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